OPay Restricts UK-Based Nigerian’s Account After Receiving 952,363 Transfer

Magnus Adakole, a Nigerian scholar residing in the United Kingdom, has recounted his ordeal with OPay after the financial institution placed a restriction on his account following a N952,363 transfer.

Adakole explained that the restriction was imposed on July 2, after he moved funds from his GTB and Access Bank accounts to his OPay account.

“OPay restricted my account on July 2 because I moved N952,363 into it from my GTB and Access Bank accounts,” Adakole stated. “What actually motivated me into emptying my other accounts and putting everything in my OPay was the fact that customers get to make their first three transfers to other banks for free from their OPay accounts.”

However, the unexpected happened when OPay deemed the transfer abnormal and froze his account.

“The next thing I saw was that OPay termed my funds abnormal and placed a freeze on my account. Since then, I have not been able to have access to my money. OPay restricted me from such,” he added.

Adakole has made numerous attempts to resolve the issue by contacting OPay through emails, but his efforts have been in vain.

“Presently, OPay is asking me to provide CAC and business documents when all I have with them is just a savings account. Isn’t that laughable?” he said. “I have also asked them to let me close the account and allow me to have access to my money, but they would not respond to me. Who does that? My money?”

Attempts to reach OPay’s customer support for a comment were unsuccessful at the time of reporting.