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December 21, 2024

ACAMB Fostering Inclusive, Resilient, and Consumer-Centric Financial Services Landscape in Nigeria’ Rasheed Bolarinwa, President ACAMB

 

The Association of Corporate Affairs Managers of Banks (ACAMB) is steadfast in its mission to foster an inclusive, resilient, and consumer-centric financial services landscape in Nigeria.

Rasheed Bolarinwa, President of ACAMB, underscored this commitment during a media parley in Lagos, marking the launch of the 3rd ACAMB Stakeholders Conference 2024.

“In a rapidly evolving financial landscape, ACAMB remains focused on promoting transparency, prioritising consumer welfare, and advocating for industry excellence,” Bolarinwa stated.

“This conference provides a vital platform to address key consumer issues and gain a comprehensive understanding of Nigeria’s banking and financial services sector. ACAMB recognises the interconnected relationships among regulatory bodies such as the Central Bank of Nigeria (CBN), Deposit Money Banks (DMBs), insurance and pension regulators like NAICOM and PENCOM, consumer protection agencies, and the Nigeria Inter-Bank Settlement System (NIBSS). Our goals are ambitious yet crucial. We aim to empower consumers to make informed decisions about banking and financial services. By facilitating dialogue among consumers, regulators, media, and financial institutions, ACAMB seeks to build trust and mutual understanding,” the ACAMB president said.

Bolarinwa highlighted ACAMB’s dedication to enhancing the reputation of Nigeria’s banking and finance sector within the country, sub-Saharan Africa, and globally. He identified regulatory compliance as a cornerstone of the association’s mission, aiming to deepen stakeholders’ understanding of CBN regulations to promote a compliant and trustworthy environment.

“Innovation is also key. We must explore innovative solutions to enhance customer satisfaction and encourage forward-thinking approaches among banks and financial institutions,” Bolarinwa said.

He commended Nigeria’s banking sector for its resilience, adaptability, and innovation, which contribute to stability amid economic challenges. Collaboration between the CBN, DMBs, NAICOM, PENCOM, and NIBSS underscores the importance of a robust ecosystem.

The ACAMB president emphasised that moving forward, consumer protection agencies will play a vital role in safeguarding public interests, promoting fair practices, and fostering transparency

Through the conference, ACAMB aims to bridge the past, present, and future, fostering collaboration, transparency, and innovation to create an inclusive, resilient, and consumer-centric banking and financial services landscape in Nigeria.

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